1. Introduction
At Agnixa, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered DevOps automation platform.
2. Information We Collect
2.1 Information You Provide
- Account information (name, email, phone number)
- Payment information (processed securely through Razorpay)
- GitHub/GitLab tokens and repository access
- Project configurations and preferences
2.2 Information Automatically Collected
- Usage data and analytics
- Device and browser information
- IP address and location data
- Cookies and similar tracking technologies
2.3 Code and Repository Data
- Repository structure and metadata
- Code snippets for analysis (temporarily processed)
- CI/CD configurations generated
- Conversation history with the AI agent
3. How We Use Your Information
We use collected information to:
- Provide and maintain our services
- Process your transactions and manage credits
- Generate CI/CD pipelines and DevOps configurations
- Analyze code and provide security recommendations
- Improve our AI models and service quality
- Send service updates and notifications
- Detect and prevent fraud or abuse
- Comply with legal obligations
4. Data Storage and Security
We implement industry-standard security measures to protect your data:
- Encryption in transit (TLS/SSL) and at rest
- Secure database storage (MongoDB with encryption)
- Access controls and authentication
- Regular security audits and updates
- AWS infrastructure with SOC 2 compliance
Code analysis is performed temporarily and not permanently stored unless explicitly saved in your project memory.
5. Data Sharing and Disclosure
We may share your information with:
5.1 Service Providers
- AWS (cloud infrastructure and AI services)
- MongoDB Atlas (database hosting)
- Razorpay (payment processing)
- Resend (email delivery)
5.2 Third-Party Integrations
- GitHub/GitLab (with your explicit authorization)
- Cloud providers you configure (AWS, Azure, GCP)
5.3 Legal Requirements
We may disclose information when required by law, court order, or to protect our rights and safety.
6. Your Rights and Choices
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Export your data
- Opt-out of marketing communications
- Revoke third-party integrations
- Delete your account
7. Cookies and Tracking
We use cookies and similar technologies for:
- Authentication and session management
- User preferences and settings
- Analytics and performance monitoring
- Security and fraud prevention
You can control cookies through your browser settings, but some features may not function properly if disabled.
8. Data Retention
We retain your data for as long as your account is active or as needed to provide services. When you delete your account, we will delete or anonymize your personal data within 30 days, except where required by law to retain it longer.
9. International Data Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
10. Children's Privacy
Our service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us.
11. Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our service. Your continued use after changes constitutes acceptance.
12. Contact Us
For questions about this Privacy Policy or to exercise your rights, contact us at:
13. Compliance
We are committed to compliance with applicable data protection laws including GDPR, CCPA, and other regional privacy regulations. We implement appropriate technical and organizational measures to ensure data protection.
Last updated: April 2, 2026